Support Packages

Responsive Price Plan
Please note: All prices are shown excluding VAT
    • Pay As You Go

    • £60+vat/Month

      • Devices: All
      • Onsite Callout: @29+vat per hour
      • Remote Support: PAY AS YOU GO
      • Phone Support: PAY AS YOU GO 
      • Internet Security: £10/System/YR
      • Backup Solution: + £15/Month
      • Monthly Check:  X
      • Response Time: Within 24Hours
      • Initial Assessment: FREE
      • Hardware Discount: X
      • Priority Response: X
      • Contract Length: 30 Days
      • 1st YR Review: 6 Months
    •  
    • Basic Support

    • £100+vat/Month

      • Devices: 5 (£10 per extra)
      • Onsite Callout: £39+vat / Hour
      • Remote Support: 30 Min / Month
      • Phone Support: 30 Min / Month
      • Internet Security: £10/System/YR
      • Backup Solution: + £15/Month
      • Monthly Check: 1 Per Month
      • Response Time: Within 24 Hours
      • Initial Assessment: FREE
      • Hardware Discount: X
      • Priority Response: X
      • Contract Length: 12 Months
      • 1st YR Review: 6 Months
    •  
    • General Support

    • £200+vat/Month

      • Devices: 10 (£8 per extra)
      • Onsite Callout: £19+ vat per Hour
      • Remote Support: 2 Hour / Month
      • Phone Support: 1 Hour / Month
      • Internet Security: £10/System/YR
      • Backup Solution: + £15/Month
      • Monthly Check: 1 Per Month
      • Response Time: Within 16Hours
      • Initial Assessment: FREE
      • Hardware Discount: X
      • Priority Response: X
      • Contract Length: 12 Months
      • 1st YR Review: 6 Months
    •  
    • Premium Support

    • £400/Month

      • Devices: 15 (£5 per extra)
      • Onsite Callout: £29.99 per Hour
      • Remote: 1.5 Hours/Month
      • Phone Support: 1.5 Hours /Month
      • Internet Security: £10/System/YR
      • Backup Solution: + £15/Month
      • Monthly Check: 1 Per Month
      • Response Time: Within 8 Hours
      • Initial Assessment: FREE
      • Hardware Discount: 5% OFF
      • Priority Response: YES
      • Contract Length: 12 Months
      • 1st YR Review: 6 Months
    •  
    • Premium+ Support

    • £600/Month

      • Devices: 20 (£4 per extra)
      • Onsite Callout: £19.99 Per Hour
      • Remote Support: 4 Hour / Month
      • Phone Support: 4 Hour / Month
      • Internet Security: INCLUDED
      • Backup Solution: INCLUDED
      • Monthly Check: 2 Per Month
      • Response Time: Within 4 Hours
      • Initial Assessment: FREE
      • Hardware Discount: 10% OFF
      • Priority Response: YES
      • Contract Length: 12 Months
      • 1st YR Review: 6 Months
    •